Executive Summary
This document will describe the number of discrete project tasks required for each New Service Introduction Use Case via a Single and Multi-Tower SIAM Model.
For the purposes of this study, a IT New Service can include a Cloud/On-premise Application, or a VM Server configuration used by Solution Architects to host an application.
This study compares New Service Introduction project tasks via two SIAM models:
For each SIAM Model, the Client retains Portfolio Management, Project Management and Governance and oversight of Operational Run performance and quality
The following slides will describe Use Case Project tasks performed by Project Managers, Business Analysts and Change Coordinators for each Service Introduction Project Phase. Slides 6 through 7 describe the list of project tasks within each project phase which can be selected according to the New Service Introduction Use Case.
New Service Introduction Use Cases included in the study include:
Conclusion:
The conclusions of this study for the introduction of New IT Services via Simple and Complex SIAM Models are:
